Trust is a vital aspect of any significant relationship, including the interaction between leaders and their employees no matter the organisational level. Building trust among people requires confidence, sincerity, open-mindedness — and time to prove that trust is genuine and trustworthy.
By understanding the following five reasons that explain why employees can lose trust in management, the leadership team can avoid poor morale, lost productivity, and a disengaged workforce.
Reason #1. Not Telling the Truth
When leaders consistently say something, but end up doing something else, they create a sense of unreliability and cynicism. Leaders need to be truthful and deliver on what they promise. In essence, leaders must talk and walk the truth, which is the key strength of true leadership.
Employees are adults and should be treated as such, with management recognising that they are capable of handling the truth, whether positive or negative. While it is important to share optimistic news, changes, accomplishments, and progressive steps forward, it is equally important to keep employees in the loop concerning challenges, obstacles, or goals that were missed. If handled correctly, sharing the ups and the downs of the business can create a sense of unity and inspire employees to cooperate for…
